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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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chester henson

January 20, 2026

5  out of  5
rating by chester henson
"Easy, fast and enjoyable experience! Kristin was informative, kind and really helpful to getting the most affordable auto insurance!"
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Joshua Cromer

January 16, 2026

5  out of  5
rating by Joshua Cromer
"Reached out to Steve Woodrum's office to get a quote on car and property insurance as my current insurance had continuously risen every year, even with no claims. After speaking with the office, I found out that I was overpaying by a lot. I wasn't even getting the best insurance. I was given a policy that had more complete coverage, AND at a lower rate. It wasn't even a question of if I was going to switch to this office, the only question was.. How fast can I get there to sign up."
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Landon Woolums

January 13, 2026

5  out of  5
rating by Landon Woolums
"Brian was absolutely amazing! Helped me with all my needs!"
We responded:
"Thanks Landon, really appreciate your support and for choosing Steve Woodrum State Farm! Thanks for your business!"
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Melany Loetscher

January 13, 2026

5  out of  5
rating by Melany Loetscher
"Easy and smooth process. Very pleased with State Farm and its representatives."
We responded:
"Dear Melany, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!"
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Jay Ellis

January 10, 2026

5  out of  5
rating by Jay Ellis
"Very quick and easy proceed adding a new vehicle to my policy. Brian was very helpful getting all my questions answered. Thanks"
We responded:
"Thanks so much for the amazing review, Jay! We really appreciate your support here in Georgetown . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steve Woodrum’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Georgetown . "
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terry morris

January 9, 2026

5  out of  5
rating by terry morris
"Kristen was amazing and very helpful and professional....she was great!!!! Kristen needs a raise....you all need 3 more like her...."
We responded:
"Thank you for the fantastic review, terry! We are always here to help with your insurance needs here in Georgetown . "
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Michele Ellis

January 9, 2026

5  out of  5
rating by Michele Ellis
"Agent was very friendly."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Steve Woodrum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Taylor P

January 4, 2026

5  out of  5
rating by Taylor P
"Josie is the sweetest! This is the first time I’ve had to sign up for my own insurance and I already love it here. She made the process so easy and quick. Best place and people! Update I’ve now been with them for about 6 months now and I love it. Steve even sends Christmas and birthday cards in the mail, so thoughtful. The best place you can find is right here!!"
We responded:
"Now that’s a review! Mic drop 🎤! Thanks!"
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Mark Medley

January 1, 2026

5  out of  5
rating by Mark Medley
"Excellent experience with Steve Woodrum's office--I initially worked directly with Steve and he was great. Working with Safelite was excellent."
We responded:
"Thank you for the great review. I’m glad you had an excellent experience working directly with me and our team. It’s also great to hear Safelite provided a smooth windshield replacement. My goal is always to make auto insurance coverage and claims as simple and stress-free as possible, especially when it comes to glass claims. I appreciate you trusting me with your auto insurance needs."
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Patty

December 31, 2025

4  out of  5
rating by Patty
"Steve Woodrum’s office was great to work with. The reason for a 4 star rating rather than a five star rating is due to State Farm’s claim office taking a longer time than I would expect to approve my window replacement. Once my agent’s office checked into things, the approval happened quickly."
We responded:
"Thank you for the kind words about our office—we truly appreciate it. For clarity, the delay was related to a technical issue with the vendor, as windshield replacements with the proper coverage are normally approved instantly. Once identified, the issue was resolved quickly. We appreciate your business and the opportunity to help."
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Derron Rowan

December 31, 2025

5  out of  5
rating by Derron Rowan
"It was excellent in a time of need."
We responded:
"Hey Derron! Thanks for taking the time and for the 5 Stars! Really appreciate your business and glad to be here to help life go right! Happy New Year and thanks again!"
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Drexel Neal

December 31, 2025

5  out of  5
rating by Drexel Neal
"My vehicle had a dead battery and required a jump start. I call the road side service number and a service was there in twenty minutes."
We responded:
"Now thats what we like to hear, things working right for our customers! Thanks so much for sharing and for the 5 Stars and for your business! Happy New Year!"
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Michelle Chenault

December 29, 2025

5  out of  5
rating by Michelle Chenault
"If you are looking for quality insurance at affordable rates, look no further than State Farm!! Ask for Brian; he's awesome!!"
We responded:
"Brian will definitely enjoy this one! Thanks for the kind words and for choosing our State Farm office for affordable auto insurance and reliable home insurance coverage."
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Bre Robinson

December 9, 2025

5  out of  5
rating by Bre Robinson
"Brian has been super helpful & friendly throughout my whole experience!"
We responded:
"Hey Bre! Thanks so much we really appreciate your business! Have a great holiday and thanks for taking the time to leave us a 5 star review!"
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Kenneth Williams

December 3, 2025

5  out of  5
rating by Kenneth Williams
"I had an amazing experience through my original quote, to final policy"
We responded:
"AMAZING!!! Wow thanks so much, really appreciate your review and for your business. Please reach out if we can be of service and happy holidays!"
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David Dumaurier

November 19, 2025

5  out of  5
rating by David Dumaurier
"Have tried different insurance companies, but I always return to State Farm. Steve Woodrum and great staff handle ALL my insurance needs. Sometimes it’s not about the price but to QUALITY customer service that exceeds expectations!"
We responded:
"Thanks so much David, really appreciate you taking the time and for the awesome words! Let us know how we can help and thanks for your business."
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Stephanie Price

November 12, 2025

5  out of  5
rating by Stephanie Price
"Easy to work with and great rates"
We responded:
"Thanks very much Stephanie! Really appreciate the shout out and for choosing our Georgetown Location for your insurance!! Have a great holiday!"
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Lauren Tritsch

November 7, 2025

5  out of  5
rating by Lauren Tritsch
"Brian was able to get us an amazing rate for me my husband for our cars and our home we now around paying a third of what we used to with our old insurance company. Life changing for us."
We responded:
"Hi Lauren! Thank you so much for the review, glad to have you back!! Let me know if we can ever assist!"
Profile photo of Khaled Shaikhibrahim

Khaled Shaikhibrahim

October 1, 2025

5  out of  5
rating by Khaled Shaikhibrahim
"I had little understanding of auto insurance untill i had a chat with Kristin. She was able to provide me with every single little detail about my insurance plan, and answer all my questions regarding my policy. She was very patient with me and replied rapidly to my emails."
We responded:
"Thank you so much for sharing your experience! ⭐ We’re thrilled to hear that Kristin was able to walk you through every detail of your auto insurance policy and answer all your questions quickly and patiently. Providing clear guidance and responsive service is what our insurance team is all about. We’re grateful you chose us for your car insurance needs in Kentucky and look forward to continuing to help protect what matters most to you. 🚗💼✅"
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Tim Love

September 29, 2025

5  out of  5
rating by Tim Love
"Nice personality good deal"
We responded:
"Thanks for the kind words! 🙌 We’re glad you found a great deal and enjoyed the friendly service. That’s what our insurance team is all about! 🚗💼"
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Nalo M

September 25, 2025

5  out of  5
rating by Nalo M
"Great representation with a pretty quick and easy process."
We responded:
"Shoutout for the 5-star love — keeping Kentucky covered is what we do best!"
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Terry Riley

September 15, 2025

5  out of  5
rating by Terry Riley
"Excellent customer service and great rates!"
We responded:
"⭐ Thanks for letting us be your local State Farm agency — 5 stars back at you!"
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Paul Williams

September 10, 2025

3  out of  5
rating by Paul Williams
"The phone associate gave the towing company the incorrect location of my disabled vehicle. He confirmed the location with me before our phone call ended. Waited 2-1/2 hours for the towing company to arrive."
We responded:
"We’re truly sorry you had a frustrating experience. While roadside requests are handled through State Farm’s service center, please know our local team is always here to help. The State Farm app can share your exact GPS location, and if it’s ever quicker for you to arrange your own tow, we can reimburse you right from our office."
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Kevin Garrett

September 8, 2025

5  out of  5
rating by Kevin Garrett
"Love working with this State Farm office. Everyone is very helpful and polite. I always get someone when I call or they immediately call me back. I emailed once during a holiday and the owner actually called me himself to resolve the issue. That means a lot! I highly recommend this SF office! Kristin and Shannon are always helpful as well as everyone I have spoken to"
We responded:
"Hey Kevin! Thanks so much for sharing your experience, it means alot especially in todays busy world! If we can ever be of service just reach out. Thank you very much for your business."
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Jeremy Puffenbarger

September 4, 2025

5  out of  5
rating by Jeremy Puffenbarger
"Great venders and great food! Excellent job!"
We responded:
"Your support means a lot — thank you!"