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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Williams

Paul Williams

September 10, 2025

3  out of  5
rating by Paul Williams
"The phone associate gave the towing company the incorrect location of my disabled vehicle. He confirmed the location with me before our phone call ended. Waited 2-1/2 hours for the towing company to arrive."
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Kevin Garrett

September 8, 2025

5  out of  5
rating by Kevin Garrett
"Love working with this State Farm office. Everyone is very helpful and polite. I always get someone when I call or they immediately call me back. I emailed once during a holiday and the owner actually called me himself to resolve the issue. That means a lot! I highly recommend this SF office! Kristin and Shannon are always helpful as well as everyone I have spoken to"
We responded:
"Hey Kevin! Thanks so much for sharing your experience, it means alot especially in todays busy world! If we can ever be of service just reach out. Thank you very much for your business."
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Jeremy Puffenbarger

September 4, 2025

5  out of  5
rating by Jeremy Puffenbarger
"Great venders and great food! Excellent job!"
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Josh Parton

September 4, 2025

5  out of  5
rating by Josh Parton
"Great place, great insurance"
We responded:
"Thank you for taking the time to leave us a review, Josh. Our State Farm office in Georgetown would be nothing without policyholders like you!"
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Elia Garcia

September 4, 2025

5  out of  5
rating by Elia Garcia
"Excellent"
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Lori Hilton

September 4, 2025

5  out of  5
rating by Lori Hilton
"A wonderful community partner!"
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Michelle Paul

September 4, 2025

5  out of  5
rating by Michelle Paul
"The entire Woodrum crew are amazing! We all appreciate their hard work!!!"
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Doug Hopwood

September 4, 2025

5  out of  5
rating by Doug Hopwood
"Excellent"
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Doug Hopwood

September 4, 2025

5  out of  5
rating by Doug Hopwood
"Excellent"
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Dameon Devine

September 3, 2025

1  out of  5
rating by Dameon Devine
"Looking for car insurance"
We responded:
"We’re great at insurance—mind reading, not so much. The online forms we received were missing the basics (vehicle + contact), so we couldn’t finish your State Farm auto insurance quote. When we do have the details, we typically earn 5-star reviews—happy to earn yours too: call 502-863-0608 or stop by our Georgetown/Frankfort offices. — Steve"
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Crystal Leigh

August 27, 2025

5  out of  5
rating by Crystal Leigh
"I recently moved to Kentucky and I changed my insurance over. The next day I got a call from Heather at Steve Woodrum’s office. She was very nice and very helpful. HIGHLY RECOMMEND!!!! Thank you very much."
We responded:
"Thanks for the kind words, Crystal! We’re happy to hear Heather was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Landon Woolums

August 19, 2025

5  out of  5
rating by Landon Woolums
"Brian was absolutely amazing! Helped me with all my needs!"
We responded:
"Thanks Landon, really appreciate your support and for choosing Steve Woodrum State Farm! Thanks for your business!"
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Sonya Conner

August 12, 2025

5  out of  5
rating by Sonya Conner
"It’s nice to have a “Hometown” feel when working with Brian. Very knowledgeable and kind!"
We responded:
"Wow! Thanks Sonya, its our goal to have that hometown feel along with modern services! Thanks so much for choosing our Georgetown Office for all your insurance needs and also truly appreciate the 5 Stars!"
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Derek Helms

August 12, 2025

5  out of  5
rating by Derek Helms
"Awesome place to do business. Highly recommend"
We responded:
"Thanks Derek, really appreciate your business and the great review!"
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Daniele Bray

July 31, 2025

5  out of  5
rating by Daniele Bray
"Josie was excellent as always….courteous, efficient and pleasant to deal with. I seem to always have a great experience when she is the one to pick up the phone. Definitely five star service!!!"
We responded:
"Thanks so much Daniele! Really appreciate the generous review of our team here in Georgetown. If we can every be of service please let us know!"
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John Huellemeier

July 30, 2025

5  out of  5
rating by John Huellemeier
"so far so good but haven't had too much rain yet"
We responded:
"Thanks John, I figure if you wait an hour or so it will rain again. :) thanks for your business let us know if you have any issues!"
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Faith Hall

July 29, 2025

5  out of  5
rating by Faith Hall
"Brain Waugh was the absolute best! Very easy to work with, informative, and patient. Call him for any of you insurance needs!"
We responded:
"Big thanks for the awesome review! We love helping our neighbors here in Scott County get the coverage they need — let us know if you ever need anything else!"
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ahandshoe85

July 23, 2025

5  out of  5
rating by ahandshoe85
"Highly recommend this office. I’ve been with them for a couple years now. They are always so nice and pleasant to talk with no matter what my issues are,couldn’t ask for a better insurance company."
We responded:
"Thanks so much we love having great customers like you! Thanks so much for choosing our Georgetown State Farm office!!! And thank you for the great review!"
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Dwayne Clouse

July 16, 2025

5  out of  5
rating by Dwayne Clouse
"I was asked by Brian Waugh to let State Farm quote me and try to save me some money, and they did exactly that. The transition was smooth and simple, and they honestly save me money with offering me the same coverage."
We responded:
"Thanks for choosing our Georgetown State Farm office Dwayne and thanks for the generous review! We appreciate your business!"
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Andrew

July 15, 2025

5  out of  5
rating by Andrew
"Carl has been professional and courteous throughout this entire process. Would definitely recommend him to anyone"
We responded:
"Thanks very much for choosing our office in Georgetown Andrew! Very much appreciate the review!"
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Daniel Martin

July 8, 2025

5  out of  5
rating by Daniel Martin
"Brian really helped me out and save me a lot. He was very respectful and answered every question I had. 10/10 recommend."
We responded:
"Really appreciate the kind words and you choosing Steve Woodrum State Farm in Georgetown!"
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alexander mars

June 30, 2025

5  out of  5
rating by alexander mars
"Always very helpful when upgrading my policy, always quick to explain any questions I have and they follow up very quickly"
We responded:
"Hey Alexander! Really appreciate you and your business, send your friends we will take great care of them! Thanks for the great review!"
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Harley

June 24, 2025

5  out of  5
rating by Harley
"Great experience. Agents were extremely helpful getting a few policies switched over for business and personal insurance. Highly recommend!"
We responded:
"Grateful for your support! We’re proud to be your local resource for car, home, business and life insurance!"
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Kentuckys Moose And Louimaylou

June 14, 2025

5  out of  5
rating by Kentuckys Moose And Louimaylou
"I just purchased motorcycle insurance by myself and as a millennial who was never taught how to, Ms. Shannon L. made the whole process easy to understand and get set up."
We responded:
"I am really glad to hear you had a great experience with Shannon! Spread the word and bike safely! Thanks!"
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Jennifer Hudnall

June 12, 2025

5  out of  5
rating by Jennifer Hudnall
"I recently walked away from my previous home and auto insurance provider. I have learned that my previous insurance provider was no so "BIG ON COMMITMENT" when it was time for any kind of assistance or help. They were only committed to cashing my premium payments and not much else. I decided it was time for a change. I did my own research and found competitive rates and excellent customer service with Brian Waugh at Steve Woodrum-State Farm Insurance. Brian, Steve and the staff provided excellent customer service and competitive rates! Go ahead and give them a call. I have better coverage at a better price!"
We responded:
"Wow! Really appreciate you taking the time for the fantastic review and even more for trusting us with your insurance! Let us know how we can help and thanks so much for your business!"