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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dwayne Clouse

July 16, 2025

5  out of  5
rating by Dwayne Clouse
"I was asked by Brian Waugh to let State Farm quote me and try to save me some money, and they did exactly that. The transition was smooth and simple, and they honestly save me money with offering me the same coverage."
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Andrew

July 15, 2025

5  out of  5
rating by Andrew
"Carl has been professional and courteous throughout this entire process. Would definitely recommend him to anyone"
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Daniel Martin

July 8, 2025

5  out of  5
rating by Daniel Martin
"Brian really helped me out and save me a lot. He was very respectful and answered every question I had. 10/10 recommend."
We responded:
"Really appreciate the kind words and you choosing Steve Woodrum State Farm in Georgetown!"
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alexander mars

June 30, 2025

5  out of  5
rating by alexander mars
"Always very helpful when upgrading my policy, always quick to explain any questions I have and they follow up very quickly"
We responded:
"Hey Alexander! Really appreciate you and your business, send your friends we will take great care of them! Thanks for the great review!"
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Harley

June 24, 2025

5  out of  5
rating by Harley
"Great experience. Agents were extremely helpful getting a few policies switched over for business and personal insurance. Highly recommend!"
We responded:
"Grateful for your support! We’re proud to be your local resource for car, home, business and life insurance!"
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Kentuckys Moose And Louimaylou

June 14, 2025

5  out of  5
rating by Kentuckys Moose And Louimaylou
"I just purchased motorcycle insurance by myself and as a millennial who was never taught how to, Ms. Shannon L. made the whole process easy to understand and get set up."
We responded:
"I am really glad to hear you had a great experience with Shannon! Spread the word and bike safely! Thanks!"
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Jennifer Hudnall

June 12, 2025

5  out of  5
rating by Jennifer Hudnall
"I recently walked away from my previous home and auto insurance provider. I have learned that my previous insurance provider was no so "BIG ON COMMITMENT" when it was time for any kind of assistance or help. They were only committed to cashing my premium payments and not much else. I decided it was time for a change. I did my own research and found competitive rates and excellent customer service with Brian Waugh at Steve Woodrum-State Farm Insurance. Brian, Steve and the staff provided excellent customer service and competitive rates! Go ahead and give them a call. I have better coverage at a better price!"
We responded:
"Wow! Really appreciate you taking the time for the fantastic review and even more for trusting us with your insurance! Let us know how we can help and thanks so much for your business!"
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Taylor P

June 4, 2025

5  out of  5
rating by Taylor P
"Josie is the sweetest. This was the first time I have had to go through insurance on my own. She made the process so easy and quick. Definitely recommend."
We responded:
"Now that’s a review! Mic drop 🎤! Thanks!"
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Mary Highfield

May 28, 2025

5  out of  5
rating by Mary Highfield
"Excellent customer service! Highly recommend their office! Kristin is very helpful!"
We responded:
"Stop it, we’re blushing. 😎"
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Josh Parrish

May 21, 2025

5  out of  5
rating by Josh Parrish
"Amazing"
We responded:
"Brb printing this and framing it. Thanks! :)"
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Amy Jackson

May 15, 2025

5  out of  5
rating by Amy Jackson
"Ask for Brian!"
We responded:
"Amy, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies."
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Cheri Meadows

May 9, 2025

5  out of  5
rating by Cheri Meadows
"Very easy to switch to State Farm, and much more affordable! Thank you!"
We responded:
"Thank you for taking the time to leave us a review, Cheri. Our State Farm office in Georgetown would be nothing without policyholders like you!"
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Rishab Goel

April 30, 2025

5  out of  5
rating by Rishab Goel
"Kiristin is AMAZING. Made my experience super easy, answered all my questions, I am paying extra just for her service. 10/10 ask for her you will be well taken care of!"
We responded:
"Thanks for pointing out Kristin, she works really hard for our customers and was excited to see your review! We really appreciate your business! Have a great week!"
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Joseph Shenal

April 25, 2025

5  out of  5
rating by Joseph Shenal
"Very friendly and effective staff!!"
We responded:
"Thanks for the shoutout! We appreciate you"
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Diane Fields

April 24, 2025

5  out of  5
rating by Diane Fields
"We had the pleasure to work with Brian Waugh at Steve Woodrum- State Farm and had a great experience getting our cars insured and taken care of!"
We responded:
"We’re lucky to have Brian!– thanks for recognizing him and thanks for your business!"
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Johanna Burgess

April 23, 2025

5  out of  5
rating by Johanna Burgess
"Carl (Brian) Waugh was very personable and not only met, but exceeded our expectations for policies and premium rates for automobile insurance!"
We responded:
"Passing this along to Brian — you made his day! Thanks!"
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Marlin Manning

April 11, 2025

5  out of  5
rating by Marlin Manning
"Brian did an excellent job with my policy and everything was very smooth and easy..Excellent Experience!!👌"
We responded:
"Hey Marlin thats great to hear thanks for sharing your experience with Brian here in our office! We really appreciate your business and are always available if we can help!"
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Allen Graves

March 21, 2025

5  out of  5
rating by Allen Graves
"I always receive excellent service at this State Farm Agency, Steve Woodrum. Helpful, knowledgeable associates."
We responded:
"Allen, really appreciate the feedback. I appreciate you allowing us to serve you!"
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Jayden Blevins

February 26, 2025

5  out of  5
rating by Jayden Blevins
"Kristin did a great job with me as it was my first time dealing with insurance on my own. Definitely deserves 5 stars"
We responded:
"Thanks so much Jayden, Kristin really works hard for our customers and she and the rest of the team appreciate the feedback and your business!"
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Daniel Goodine

February 21, 2025

5  out of  5
rating by Daniel Goodine
"The woman named Josie that I spoke to was very courteous and helpful in setting up my new policy, would recommend. Thank you!"
We responded:
"That is fantastic and your right Josie does a fantastic job for our customers! Thanks so much for the review and your business!"
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Maria Warsoldier

February 13, 2025

5  out of  5
rating by Maria Warsoldier
"Kristin with State Farm was very informative and professional in helping me choose which policies fit my needs the best. I believe I got a really good bundled deal on my vehicles and home!"
We responded:
"Thank you so much Maria! We are so glad you chose our office and I totally agree about Kristin, she is fantastic! Please call on any of us if we can be of service to and thanks again for the great review and your business!"
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Michael Eldridge

February 7, 2025

5  out of  5
rating by Michael Eldridge
"Had a windshield claim because of a gravel truck. Filed claim online and never had to speak to a state farm employee. Only spoke with people from the glass replacement company."
We responded:
"Hi Michael! Thanks for the feedback and great review! We love the easy button on our app and glad you do as well! Thanks for your business and let me know if my team or I can be of service!"
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Bill Banta

February 7, 2025

4  out of  5
rating by Bill Banta
"Everything worked out fine, but it took over 2 hours to get a tow truck to my location."
We responded:
"Hey Bill, thanks for the feedback and very sorry for that delay, its not what we expect or want for our customers. Unfortunately there don't seem to be enough tow companies around anymore and we hear about delays like this. In the future if you need a tow and our app cant get someone there quickly, if you find someone else that can get it done faster, just bring the bill to the office, text or email and we can reimburse you the reasonable amount the same day! Again, very sorry for that experience, we really appreciate your business!"
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Brenda Dennis

February 7, 2025

5  out of  5
rating by Brenda Dennis
"Josie was more helpful than any other Agent at any other Insurance Company. Josie's help ended my "weeks long" search for the right policy for me. She was pleasant, knowledgeable and understanding of my concerns."
We responded:
"Brenda, thank you so much for the great feedback and also for becoming a new client! I am so glad to hear about your experience with Josie and our team! If I or my team can ever be of help to you please reach out and again thank you so much for choosing us!"
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Carolina Winward

February 2, 2025

5  out of  5
rating by Carolina Winward
"We moved from a different state and they’ve made the whole insurance transition easy! Definitely recommend them to help find the best deals and being willing to answer questions and look for answers when they don’t know."
We responded:
"Hi Carolina and welcome again to Kentucky and our office! Thanks for taking the time to leave the great review, it means a lot! Please call on me or my team any time we can be of service and thanks so much for your business."